Please be aware that some residents have reported receiving scam emails claiming to be about a 'Council Tax Refund'. A genuine notification will not ask you to click on a link within the email, and any email asking for personal details would come directly from a member of the Council Tax team with a welhat.gov.uk email address. 

Please do not click on a link within, or submit any personal details in response to, an email which you suspect may not be genuine. If you require further clarification about an email please contact the Council Tax office on 01707 357000 or c.tax@welhat.gov.uk. For more advice and information on fraudulent emails please visit the gov.uk website.

Discounts and Exemptions

You can receive a discount or be given exemption from paying Council Tax depending on your circumstances.

Council Tax is worked out assuming that at least two adults are living in the property.

We can:

  • Give you disablement relief if you or someone who lives with you is disabled and certain conditions apply.
  • Give you a discount of:
    • 25 per cent if you are the only adult living in your home 
    • 25 per cent if all but one person living in your home falls into one of the groups of people who are not counted
    • 50 per cent if everyone living in your home is not counted
    • 50 per cent if you own a property that is no one's main home, which is not exempt and, you are required to live elsewhere in accommodation provided by your employer under the terms of your conditions of employment.
  • Give you an exemption if your property qualifies for it.

If you are on a low income and have little savings or you are disabled, you may also be entitled to Council Tax support (commonly known as Council Tax benefit). If you are entitled to a discount or disablement relief, you may still get benefit on your reduced bill.

To apply for the right discount or exemption view the information below or give us a call.

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